Update to the BBC fly-on-the-wall series The Call Centre, following wheeler-dealer boss Nev Wilshire and his crack team, as they attempt to open a new call centre 4,000 miles from home in India. Setting up base and recruiting a new team of top talent is no small task, so to assist his unique management and motivational style, Nev is joined by much-loved tea lady Hayley, who is upgraded to International Head of Beverage Facilitation, and his most trusted lieutenants…