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by stagmo stagmo Send a Compliment at 13:04 PDT, 25 August, 2008

Fix that blasted "Adobe Update" virus

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To the infected, these are the steps I went through to rid my computer of that stupid virus:


I used a combination of anti-virus and anti-malware software. I started out with trend-micro. I tried to do their online scan, but it wasn't working right, so I downloaded their trial software (http://mytopfiles.com/programs/file/TrendMicro_TIS_16-1_1063_x32_T/268978.htm) which is also available other places (http://www.trendmicro.com/ftp/products/tis/TrendMicro_TIS_16.1_1063_x32_T.exe , http://www.trendmicro.com/ftp/products/tis/TrendMicro_TISPro_16.1_1063_x32_T.exe).

I downloaded, installed, updated, and ran the scan. It came up with 3-4 trojans and removed them.


Next I looked up a bunch of the symptoms that came up and found an anti-malware program: Malwarebytes anti-malware from http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html. I did the same thing (download, install, update, scan) I followed the directions from http://www.bleepingcomputer.com/forums/topic155001.html.


This seemed to do the trick for removing the viruses, but there were still traces of their damage left, so I needed to repair them. The next program I used was CCleaner which fixed some of the registry issues going on. You can get it from http://www.ccleaner.com/download.


Finally, I needed to get back control of my administrative options, and get rid of the "VIRUS ALERT!" that was tacked onto the timestamp. To do this, after a lot of searching I found http://www.raymond.cc/blog/archives/2007/06/28/restore-task-manager-regedit-and-folder-options-disabled-by-virus/ which pointed me to the program Remove Restrictions Tool. It took a while to find the actual download link, so it's here: http://www.sergiwa.com/en/modules/mydownloads/visit.php?cid=2&lid=1. I ran the program and made sure everything was checked, then reset (this resets all user access privileges, so if they had specific privileges set up they'll have to set them up again after this).


After doing all of this, and reseting my computer when it asks to (and one final time after the last step) it seems to be back to normal. I would also suggest always using an anti-virus and anti-spyware program (AVG, adaware, trend micro, malwarebytes are all good and free).


Hope this helps!

~Stagmo

last edited by stagmo stagmo Send a Compliment at 13:06 PDT, 25 August, 2008

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Comments (2 comments)

  1. Mandalyn Mandalyn Send a Compliment - 16:02 PDT, 26 August, 2008

    Just something else: It's a Trojan. Which is worse than a Virus. I tried one AntiVirus, it didn't get rid of it at all. Second AntiVirus, Computer Associates (CA) Security Suite 2008 finally got rid of it. You do have to pay for it... but I don't think Reformatting your computer sounds like fun. :-)


    Hope that helps as well. ^_^

  2. RaymondD RaymondD Send a Compliment - 15:10 PDT, 28 August, 2008

    I did manage to get rid of the virus's (thanks to AVG 8.0 ) and malware (thanks to ad-aware 08) but i cant seem to get my "all programs" list back. The "VIRUS ALERT!" thing hasnt left either. i used the program stated above to remove restrictions, but it didnt really do anything.......any idea how to get my programs list back??? thanx for the help, appreciate it.

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