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Gordon Ramsay talks about scratchy towels and being an 'unselfish' boss

Gordon Ramsay gets rough on hotel owners on "Hotel Hell" and talks about what makes a hotel great -- and what doesn't.
http://www.hitfix.com/blogs/starr-raving/posts/gordon-ramsay-talks-about-scratchy-towels-and-being-an-unselfish-boss
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