The season finale of Undercover Boss told us the thorny story of 1-800-Flowers. The show pumped up a rivalry between the two brothers who head up the company, Jim and Chris McCann. Jim (the CEO) asked Chris (the company president) to go undercover. Why? Because as founder of the company and Jim's big brother, he likes pushing Chris around. Chris complied meekly, but then told the camera when we were alone with him, 'I want to run this company one day - that's my plan.' Really? What does that plan involve? Waiting until Jim dies, or beating his big brother senseless with a large, $100 bouquet?
Undercover Boss, after just one short season, is very popular but is already showing signs of repetition and a need for novelty. So in addition to having Chris visit various shops and one of the company's chocolate factories (which resulted in the predictable gee-the-boss-can't-keep-up-with-the-assembly-line scenes), there was this sibling rivalry.
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