Thanksgiving is a new concept for the call center team, and it's Todd's job to help them understand it. Dressed in a pilgrim's hat, Gupta gets it, proclaiming himself an Indian and a pilgrim. But others are less clear. Rajiv gives his colonial twist on history as Todd tries to explain how the pilgrims and Indians shared their first celebratory meal together. Showcasing his habitual insensitivity, Todd parenthetically explains that in America, the natives now prefer to be called Native Americans. Why? Todd responds, "They find the term 'Indian' derogatory."
Todd explains the potential of Black Friday. The day after Thanksgiving can be huge for a retailer like Mid America Novelties. He tries to rally the team, but Rajiv thinks he's not pushing hard enough. There's a sales incentive, Rajiv reminds Todd: Rajiv could win a new TV, while Todd could win a trip to Hawaii. Todd scoffs. The sales incentives are usually impossible to hit. But Rajiv insists, telling the workers that if they hit the mark, they will all receive healthcare for themselves and their families for a full year. The team gets to work.
In the canteen, Tonya sneaks up on Todd and slaps him on the behind. They're playful lovers looking forward to tonight's date. But as Charlie enters, Todd's concerned: he hasn't told Charlie about his relationship with Tonya. Charlie is seriously interested in Tonya and Todd can't bring himself to break his friend's heart. Charlie warns them both that there's a monsoon approaching; he's hunkering down in his office.
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