Undercover Boss "MGM Grand", Season 2 Episode 18 – This week’s episode of Undercover Bossfocused on Scott Sibella, Chief Operating Officer of the episode’s namesake "MGM Grand". For those of you unfamiliar with Las Vegas, this episode did a great job of catching you up with the backgroundof the hotel and its sister hotels. I’ve been to Vegas a few times, but I had no idea that the MGM Grand was so big (Second biggest in the world?!) and that it was part of such a large parent company.

I always think of the movie 21 when I see blackjack dealers. I know the system has changed a lot since that movie took place, so it was cool to see how strict of a process the shuffling and dealing is. It reminded me a lot of the days when I worked at Coldstone Creamery. For those of you unfamiliar with that place, it’s an ice cream shop where the workers mix the toppings into your ice cream for you. I remember how strict they were with exactly how we mixed the toppings into the ice cream. Management really didn’t even care how well the toppings were mixed in, what was more important was that you looked like you were mixing it in well. I remember people that worked with me used to just flop their hands around and not actually do anything with the ice cream. Anyway, that’s what it reminded me of. Read More...



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