Nancy has lunch with her brother Troy and her father, Dr. Lyndon Carnahan, for his birthday. Nancy's father lets her know he disapproves of her job and he worries about her. Troy thinks Nancy is only trying to piss off her father by being a paramedic, while Nancy believes Troy still sucks up to him.
A window washer, Roy, has an accident while washing the one of the windows on one of San Francisco's high rises. The scaffold breaks, sending Roy straight into a window. Roy desperately clings to the broken scaffold and yells for help. Rabbit and Marisa quickly respond to the 911 call. Rabbit finds out that Roy has a death grip on the scaffold and won't let go.
Rabbit finally gets Roy to let go of the scaffold. In the helicopter everything seems to be fine, but suddenly Roy goes into cardiac arrest. Rabbit contacts Dr. Joe to try and figure out what went wrong. Rabbit desperately works on Roy, but with only one minute away from the hospital, Roy could pass at any moment.
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