Wesley and Gunn eat take-out in the lobby and Fred eats her food under the table until Wesley convinces her to come out, while Cordelia waits for her next vision. Wolfram & Hart lawyer Gavin Park visits to inform them of the Hyperion Hotel's building code violations. After Gavin leaves, Cordelia gets a vision about a coin with a hole in it and clawed beast. In the bathroom where she recovers, Cordelia informs Wesley through the door that there are five claws, but leaves out that there are claw marks across her stomach. Angel makes arrangements for Cordelia to be taken home by Fred. He knows Cordelia's visions are getting worse, but she refuses to acknowledge how bad they are. Wesley, Angel, and Gunn leave to find the coin, ending up at a herb shop owned by an elderly couple who turn demonic when they ask about the coin. The gang knock out the couple and Angel finds the coin around the neck of the elderly man.
Gavin informs Lilah that he's been moved into her department, and the two share bitter words about their approaches to dealing with Angel. At her apartment, Cordelia tries to force Fred to leave, but another violent vision leaves her with boils on her face. The whole gang meets at her place and she tries to describe her vision, but Angel is more interested in what's happening to her. They question why The Powers That Be would inflict pain on their messenger. Wesley sends Angel to find the key that goes with the coin while Lorne tries to question the Powers That Be about their actions. Cordelia fears losing her visions, but is persuaded to try anyway.
Lilah has a young man wearing a fez sign some papers before meditating on a table. Removing his hat, the man reveals a split skull and exposed brain. As a result of the man's mental efforts, Cordelia gets hit with a massive vision about fire that flings the Host across the room and burns her face and limbs. From his contact with Cordelia, the Host realizes the visions originate from Wolfram & Hart. Angel visits Lilah, who informs him that unless he uses the key and coin to free an "unfairly imprisoned" man from a hell dimension, the physical effects of Cordy's visions will worsen.
Back at the hotel, Wesley tells Angel the coin and key are items of good nature, so those holding and associated with the objects are likely good as well. Wesley points out that rescuing this man is going against Angel's mission. Angel inserts the key into the coin's hole, which transports him to a hell dimension where he encounters a demon guard protecting a large fiery cube surrounding the prisoner. The guard, Skip, is holding the prisoner in the fire with his will. He and Angel have a friendly conversation before they break into battle, where Skip is knocked out and the man is freed. Angel and the rest of the gang transport the prisoner to Lilah for the exchange. Lilah has Brain Man in the back of a limo work his magic to end Cordelia's suffering. A phone call to Fred at Cordelia's place confirms its success. The captive man is handed over to Wolfram & Hart, then Angel kills Brain Man by throwing a piece of re-bar through the limo's window and the man's skull. Lilah turns around to find Angel right in her face, threatening to kill her if she goes after Cordelia again. At the hotel, Cordelia makes food and coffee for Angel as thanks for his work and Angel convinces her the guilt she feels for what happened is unnecessary. He'll deal with Wolfram & Hart and the man he set free when it becomes necessary.
Meanwhile, in Central America, Darla visits a Shaman, asking for help to get rid of her baby. She reveals that the father is a vampire. Using some of her blood and herbs, he tries to determine the baby's form and how it could exist in a vampire's body. Unfortunately, what she is carrying is something no one can rid her of, and she resolves that her last option is to seek help from the baby's father.