British British Reality

Update to the BBC fly-on-the-wall series The Call Centre, following wheeler-dealer boss Nev Wilshire and his crack team, as they attempt to open a new call centre 4,000 miles from home in India. Setting up base and recruiting a new team of top talent is no small task, so to assist his unique management and motivational style, Nev is joined by much-loved tea lady Hayley, who is upgraded to International Head of Beverage Facilitation, and his most trusted lieutenants Operations Manager Dwayne and Campaign Manager Johnny, as they pitch up in the call centre capital of the world, Delhi.