The Call Centre

Tuesdays, 9:00 PM ET on BBC three

60 minutes

Fly-on-the wall documentary series following the ups and downs of Swansea call centre CEO Nev Wilshire and his staff of extraordinary characters.

Tuesdays, 9:00 PM ET on BBC three

60 minutes

Fly-on-the wall documentary series following the ups and downs of Swansea call centre CEO Nev Wilshire and his staff of extraordinary characters.

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Watch The Call Centre Season 2 Episode 6 - Be Cats, Not Mice

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s2e6 Be Cats, Not Mice
May 20, 2014
Nev heads to Hawaii for a well-earned break, leaving son Phil and loyal servant Twe in charge. But is their decision to take the call centre door to door a mistake? Sales agent Jenny returns from a Bulgarian sabbatical and finds it hard to rediscover her sales mojo. Hayley's big announcement lands her in hot water with Nev.
First Episode
Watch The Call Centre Season 1 Episode 1 - Happy People Sell

21 watches

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s1e1 Happy People Sell
June 4, 2013
There are now over a million people working in call centres, with an average age of just 26. They are the factories of our time, but at the third largest call centre in Swansea the only things being made are the cold calls we dread. This series follows the ups and downs, the inbounds and outbounds of call centre CEO Nev Wilshire and his staff of extraordinary characters. Nev believes only 'happy people sell' and has developed a unique approach to managing his young workforce - keeping them smiling and the sales rolling in. Using his unorthodox approach to management, Nev plans to improve the performance of admin assistant Kayleigh by finding her a new boyfriend. Tea lady Hayley gets an unexpected gift from Nev, but her smile vanishes after the sales manager plays a practical joke on her

Ratings & Reviews

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Sam Rushton
4.5 star review
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5 star rating
Large 2014 09 29 22.05.36 1
4 star rating
3 ratings (average: 3.9)
1 review

Ratings & Reviews

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Hidden profile
Sam Rushton
4.5 star review
Picture?type=square&height=200&width=200
5 star rating
Large 2014 09 29 22.05.36 1
4 star rating
3 ratings (average: 3.9)
1 review

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FrejaDK added it to Relax & listen
7 shows
1 show list

Ratings & Reviews

All »
Hidden profile
Sam Rushton
4.5 star review
Picture?type=square&height=200&width=200
5 star rating
Large 2014 09 29 22.05.36 1
4 star rating
3 ratings (average: 3.9)
1 review