When an Indonesian airliner crashes in the jungle and claims the lives of all 234 people on board, it becomes the country's worst aviation disaster. The compact crash site indicates the aircraft came down nose first and hit the ground in one piece. It also reveals the plane was flying away from the airport when it crashed, baffling investigators. A series of human errors are uncovered, leading to a call for improved communications training for pilots and updates to Medan Airport's radar system.