Dominic Littlewood comes to the rescue of an 83-year-old lady who is drowning in debt. She owes almost 1,000 pounds to Daxon catalogues and most of it is for a Payment Protection Policy (PPI) she didn't want or need. Dom takes Daxon to task and investigates the murky world of PPIs. Plus, a car salesman goes undercover to give advice on how to avoid shady selling practices.