Dom uncovers an insurance issue that could affect thousands of pet owners. When Carolyn switched pet insurance companies, she did not realise there would be a two-week exclusion period when she was not covered. So when beloved pet dog Archie needed thousands of pounds of emergency treatment during this exclusion period, Carolyn found she was not covered. Dom takes on her case and challenges the insurance industry to find out why such exclusion periods exist. Plus, Rani Price hits the streets to test people on whether it is better to pay by debit or credit card, and hears how one lady took a property dispute all the way to Downing Street.