Dom meets three ladies who have all had nightmare moves thanks to a well-known removals firm. In one case, thousands of pounds' worth of damage was caused to furniture and paintings. Dom rolls his sleeves up and challenges the company to resolve the issues, and he also gives us the low down about what we need to know about moving house. Plus, Rani Price hits the streets to see what people know about extended warranties; and a cautionary tale about websites that promise discounts but can end up costing you more than you bargained for.