The film follows Taylor Hillridge, a teenage girl who receives a computer for her birthday from her mom. Taylor is excited by the independence of going online without her mother always watching her. However, Taylor soon finds herself the victim of cyber-bullying while visiting a social website. She becomes afraid to face her friends including her best friend Samantha and is pushed to a breaking point. Taylor almost commits suicide by overdosing herself with pills, but cannot get the cap off, and is sent to a hospital. Taylor's mom learns from the incident and takes on the school system and state legislation to prevent others from going through the same problem as her daughter.